These terms set out the rules that govern your account on 64bdbajee — how it works, what we expect from you, and what you can expect from us. Access and eligibility depend on your local law and the eligible regions we operate in, so read through before you open an account.
Account access rules
Wallet and transaction terms
Eligibility by local law
Support contact rights
POLICY SCOPE NOTICE
How Our Terms Apply to Your Account
When you create an account with us, you enter into an agreement governed by these terms. Every action you take on the platform — browsing the lobby, funding your wallet through Nagad, Rocket, or Upay, placing activity, or contacting support — falls within this agreement. We update these terms when our services change or when applicable rules require it. The version published on this page is the current one. If you continue using your account after a revision is posted, that counts as your acceptance of the updated terms. Eligibility is your responsibility to confirm. We do not make legal determinations on your behalf. Whether accessing this platform is permitted in your region depends on the laws that apply to you. If you are uncertain, review local regulations before proceeding. Accounts found to violate eligibility conditions may be suspended pending review. Transactions processed through Nagad, Rocket, and Upay are subject to those providers' own conditions in addition to ours. We process your request on our side; the payment rail's rules sit on top. Keep your account credentials secure — you are responsible for activity carried out under your login until you notify us of any unauthorised access.
Nagad Wallet
Deposits and withdrawals via Nagad follow both our transaction policy and Nagad's own service terms. Check your Nagad account for applicable limits before submitting.
Rocket Wallet
Rocket transfers are processed according to the limits and verification steps shown in your account. Transaction records are available in your account history tab.
Upay Wallet
Upay payments go through the same account verification flow as other wallets. Your transaction status updates in the wallet section of your account once processing completes.
Policy Updates
We post revisions to this page. Continued account use after a change is posted constitutes acceptance. Contact support if you have questions about a specific revision.
WHAT THIS COVERS
Inside and Outside This Policy
Not every interaction on the platform falls under exactly the same set of rules. This section clarifies what this terms document governs and where boundaries sit, so you know which policy applies when a question comes up.
Account Access
Creating an account, logging in, managing credentials, and closing your account are all governed by these terms. Access eligibility depends on local law and the regions where we operate.
Transactions
Deposits, withdrawals, and wallet activity — including Nagad, Rocket, and Upay transfers — fall within these terms. The payment provider's own conditions apply alongside ours.
Site Content
The lobby, game titles, promotional material, and support content we publish are covered. We own or license this content; you may not reproduce or distribute it without permission.
Third-Party Services
External payment providers, game studios, and any linked sites operate under their own terms. We are not liable for the policies or conduct of those third parties.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
These terms are not one-sided. You have concrete steps available to review, correct, and raise questions about your account at any time. Your transaction history is accessible through the account dashboard — look for the history tab after logging in. If any record looks incorrect, you can flag it directly through our support route rather than waiting. If your personal details change — your registered mobile number, your preferred payment method, your contact email — you can update those in the account settings section. Changes to payment-linked details may trigger a short verification step shown on-screen. For anything that is not a simple self-service fix, our support team is reachable through the contact routes listed on the site. When you write in, include your account reference and a clear description of the issue. This helps us locate the relevant record and respond with something useful rather than a form reply. You also have the right to request account closure; the process for that is outlined in the support section below.
Review Your Records
Your deposit, withdrawal, and activity history is stored in your account dashboard. Open the history tab after login to view and verify transactions tied to your Nagad, Rocket, or Upay wallet.
Correct Account Details
Personal details, contact information, and wallet preferences can be updated in account settings. A verification step may appear for changes linked to your payment method.
Raise a Dispute
If a transaction record looks wrong, contact support with your account reference and the transaction date. We will check the record on our side and respond through the same contact route.
Request Account Closure
You can request account closure at any time by contacting support. Any open wallet balance must be resolved before the account is deactivated; support will walk you through the steps.
REACH OUR TEAM
Policy Contact Routes
If these terms raise a question you cannot resolve through your account settings, use one of the contact routes below. We can only confirm routes that are published on the site — we do not list channels or hours we cannot stand behind.
Live Chat
The chat widget in the site footer connects you to our support team. Use it for account-specific questions, transaction queries, or to start a formal dispute under these terms.
Email Support
Reach us at the support email address listed on the contact page. Include your account reference and a description of your question for a faster response.
Help Centre
The help centre on the site covers common account and policy questions. Check there first — many terms questions are answered without needing to contact the team directly.
HOW WE HANDLE DATA
Data, Cookies, and Account Security
We collect the information needed to run your account — registration details, transaction records, and session data. We do not sell your personal data to third parties. Retention periods follow the schedule published in our privacy policy, which sits alongside these terms. You can request a summary of data we hold on your account through the support contact routes listed on this page.
Cookie Use
We use cookies to keep your session active and to track browsing behaviour within the lobby. You can adjust cookie preferences through your browser settings; some features require session cookies to function correctly.
Account Security
You are responsible for keeping your login credentials secure. If you suspect unauthorised access, contact support immediately and change your password through account settings before anything else.
Data Retention
We keep account and transaction records for the period required by applicable rules. After account closure, data is retained according to our privacy policy timeline, then deleted or anonymised.
Policy Change Requests
To request a correction to data we hold, or to ask a question about how your information is used, contact support with your account reference. We will respond through the same route.
TERMS FAQ
Common Questions About These Terms
The questions below cover what we hear most often about account agreements, eligibility, and your rights under these terms.
Do these terms apply to me if I am accessing from Bangladesh?
Access depends on your local law and whether you are in an eligible region. We do not confirm legal eligibility on your behalf. Review the laws that apply to you before opening an account. If you are already a registered account holder, these terms govern your use of the platform.
What happens if the terms change after I create an account?
We post updated terms on this page. We may also send a notice to your registered contact. If you continue using your account after the update is live, that counts as acceptance. You can contact support if you have questions about a specific change before deciding whether to continue.
How do I find a record of my Nagad or Rocket transactions?
Log in and open the history tab in your account dashboard. Every deposit and withdrawal linked to your Nagad, Rocket, or Upay wallet is recorded there with a date stamp. If a record looks wrong, contact support with the date and amount and we will check it.
Can I close my account if I no longer agree with the terms?
Yes. Contact our support team through the chat widget or support email and ask to close your account. Any remaining wallet balance needs to be withdrawn or resolved first. Support will confirm the steps on-screen once your request is received.
Who do I contact to correct personal details on my account?
Most details can be updated directly in account settings after login. For changes tied to your payment method, a verification step may appear. If you cannot update a field yourself, contact support with your account reference and the detail you need corrected.
What does eligibility depending on local law mean in practice?
It means we cannot determine for you whether using this platform is permitted where you are. Local laws on online activity vary. Before opening or continuing an account, check the rules that apply in your region. Operating in an ineligible region is a breach of these terms and may result in account suspension.